BMC Software (NASDAQ: BMC) has acquired Coradiant Inc., the market leader in end-user experience and web application performance monitoring.
“The addition of Coradiant’s Web Application Performance Management capabilities to BMC’s Business Service Management platform establishes the industry’s most comprehensive solution for anticipating and proactively addressing the end-user experience requirements of our customers’ businesses,” said Paul Avenant, senior vice president, ESM solutions and brand management. “Until now, IT operations teams have struggled to deliver a consistently stellar end-user experience and proactively identify problems with applications before they negatively impact the business.”
This acquisition substantially enhances BMC’s ability to offer businesses a 360-degree view of service performance – from end-user experience and behavior to infrastructure.
Will Cappelli, Gartner research vice president for the enterprise management area, wrote in a January 2011 report titled “APM in 2011: Top Trends” that “end users will increasingly favor vendors that can move beyond experience monitoring into behavior monitoring.”
The new BMC End User Experience Management solution based on Coradiant’s technology directly addresses this need. This solution enables business and IT service managers to see and understand how application performance affects end-user behavior and ultimately the business by providing complete visibility into real-time, end-to-end performance of enterprise, cloud and SaaS-based applications. By monitoring the end-user’s experience, organizations can protect revenue, enhance productivity and ensure operational stability for their business-critical applications.
Businesses are increasingly dependent on online applications to be competitive, and the adoption of the virtualized data center, cloud computing and Web 2.0 technologies has made applications extremely complex and highly distributed.
The addition of BMC’s End User Experience Management offering will provide a real-time view into actual application performance and user behavior, enabling businesses to proactively monitor the interaction the average consumer has with the application. Even in a complex environment with enterprise, SaaS and cloud components, application performance issues can be identified, foreseen and avoided, thus providing end users with the most consistent and high-quality experience possible.
Coradiant also brings noteworthy partnerships, such as the one with Akamai to deliver solutions that manage, optimize and ensure the value of application performance acceleration delivered via the cloud.
“Perfecting end-user visibility into cloud-accelerated applications is a critical goal for our customers,” said Willie Tejada, vice president, application and site acceleration at Akamai. “The opportunity to connect the Coradiant solution with BMC’s broader proactive applications capabilities creates the potential for a whole new realm of value. We are enthusiastic regarding the combination of Coradiant and BMC, and look forward to working with BMC.”
An aggressive product integration plan is already underway. To learn more, visit the new BMC End User Experience Management Web page or www.coradiant.com.
