Underscoring the integral role of learning in business strategy, Invensys, a leader in the management of production and energy resources, is deploying a learning platform designed to help the company identify new revenue opportunities, boost productivity, meet compliance targets, reduce costs and enhance customer service.
Invensys selected learning industry leaders Centra, Docent, Learning Solutions International (LSI) and OutStart to implement a combined solution for its new “Invensys University.” The system delivers on Invensys’ commitment to developing a culture that unifies employees and businesses in 60 countries, by providing an innovative and flexible web-based learning infrastructure for 50,000 users worldwide.
“Invensys University is an integral part of our vision of empowering our managers to support and improve business outcomes,” said Michael Bleyhl, director of eLearning for Invensys. “We selected best-in-class solutions to equip our users-even our channel partners-with an easy-to-use environment for exchanging best practices, learning new business processes and building relevant knowledge and skills. We are, as a result, correlating learning results to key company goals such as streamlining operations, diversifying our business and achieving margin targets.”
The web-based solution allows users to access and personalize learning plans and targets, track certifications and accreditations, register for and attend courses in seven languages, and arrange real-time e-meetings with counterparts around the globe. Robust measurement and reporting capabilities will also facilitate compliance with regulatory policies and procedures mandated by government agencies.
Extending the Value of ERP
The solution’s open architecture will also support integration between Invensys University and the company’s HR system. The integration is designed to provide an intuitive, real-time environment that directly links learner profiles to employee records and data stored in the HR system.
Best-in-Class Learning Architecture
The benefits of Invensys University include:
Real-time enterprise collaboration powered by the industry-leading virtual classroom application from Centra (NASDAQ: CTRA) – The Centra-powered online learning solution includes an eMeeting client for users to facilitate ad hoc meetings and collaboration sessions. The solution will help Invensys reduce travel, facilities and telecommunications costs by allowing the large global network of employees and partners to communicate, collaborate and learn in an interactive online environment.
Integrated business performance management capabilities provided by Docent Enterprise™, the award-winning learning management platform from Docent (NASDAQ: DCNT) – In addition to enabling integration with the HR system, Docent Enterprise automates, tracks and manages compliance and certification programs and will drive the 10 Invensys colleges, including Lean Supply, Customer Service, Project Management, Environmental Health and Safety and other key business areas.
Solution design and project management expertise delivered by Learning Solutions International (LSI), a leading learning service provider – Invensys tapped LSI to enable the vision of Invensys University by performing an enterprise-wide training audit, developing a comprehensive learning solution blueprint, and guiding the successful implementation of the integrated solution architecture.
A content-centric approach for creating, managing and delivering personalized learning and training materials based on the OutStart Evolution Platform – Evolution captures best practices and business know-how to ensure consistency and reuse of strategic content across Invensys. The system powers more effective, efficient learning experiences by dramatically reducing the time and costs involved in creating, maintaining and delivering content.
About Invensys
Invensys is a global leader in production technology. The group helps customers improve productivity, performance and profitability using innovative services and technologies and a deep understanding of their industries and applications.
Invensys Production Management works closely with customers to increase performance of production assets, maximize return on investment in production and data management technologies and remove cost and cash from the supply chain. The division includes APV, Avantis, Eurotherm, Foxboro, IMServ, SimSci-Esscor, Triconex and Wonderware. These businesses address process and batch industries — including oil and gas, chemicals, power and utilities, food and beverage, pharmaceuticals and personal health care products, metals and mining — plus the discrete and hybrid manufacturing sectors.
Invensys Rail Systems is a global leader in the design, manufacture, supply, installation, commissioning and maintenance of safety-related rail signalling and control systems as well as a complete range of rail signalling and communications products.
The business includes Westinghouse Rail Systems Limited (WRSL), Dimetronic Signals, Safetran Systems, Burco Services, Westinghouse Signals Australia and Foxboro Transportation. WRSL was recently awarded two contracts valued at more than £850m (US$1.3 billion) for the renewal of signalling on the London underground.
Invensys also currently serves other market sectors through its Development Division. The businesses in this division are: Appliance Controls, APV Baker, Baan, Climate Controls, Hansen Transmissions, Lambda, Metering Systems, Powerware and Teccor. Invensys is actively seeking to develop these businesses through equity partners or new owners.
Invensys operates in more than 60 countries, with its headquarters in London. For more information, visit www.invensys.com
About OutStart
OutStart provides a proven, content-centric product family for corporations seeking to increase individual and organizational performance to create a sustainable competitive advantage. Our content-centric approach enables an organization to transform its unique business knowledge into practical learning assets, deliver those learning assets to the right person, the right way, at the right time, and capitalize on those assets throughout the extended enterprise to drive sustainable competitive advantage.
OutStart’s learning software helps companies realize improvements in sales force and services productivity, call center efficiencies, customer and partner education and technology adoption. Founded in 1999, OutStart is headquartered in Boston and has offices in Atlanta, Chicago, Dublin, Lake Mary, Fla., London, Los Angeles, New York City, Raleigh, N.C., San Francisco, and Washington, D.C. For more information, visit www.outstart.com
