Coradiant, Inc.™, a leader in real-time session monitoring equipment for data center applications, today announced the TrueSight TS-520 Real-User Monitor. Available for sale exclusively through the reseller channel, the TrueSight TS-520 offers the unprecedented diagnostic drill-down incident-management and service-level reporting capabilities of Coradiant’s award-winning real-user monitoring platform in a transparent, drop-in system that is aimed at mid-tier financial services, e-commerce, self-service portal, publishing and mid-sized enterprise and intranet applications.
“TrueSight TS-520 brings real-user monitoring to a larger number of users, offering the capacity and monitoring capabilities required by medium-sized Web applications, along with the powerful and sophisticated drill-down analytical tools that have enabled larger Web operations like MLB.com and BrassRing to significantly improve overall Web performance,” said Brett Helm, chief executive officer (CEO) with Coradiant.
Coradiant’s TrueSight TS-520 offers the quickest, most cost-effective way for medium-sized businesses to adopt real-user monitoring to improve their business operations. It dramatically improves long-term data center monitoring while enabling organizations to uncover, diagnose, repair and report even transient problems in mission-critical Web systems in record time, well before they cause user dissatisfaction, online revenue disruption or other business challenges. Additionally, the TS-520 helps to ensure excellent user response times, and cuts Web-based transaction error rates, all of which combine to help increase a company’s top-line revenue performance.
“Coradiant TrueSight technology provides Rapattoni with the ideal Web application performance monitoring tool for our size and scope, while still giving us the powerful analytic capabilities of a much larger organization,” said Chris Sherwood, director of systems administration with Rapattoni Corporation, a multiple listing system provider that hosts more than 90 MLS Web sites serving nearly 200,000 real estate agents around the country. “The TrueSight TS-520 monitor also delivers the industry’s lowest total cost of ownership for this capability, and started delivering meaningful information and analysis within hours of deployment. It’s ideal for troubleshooting the kinds of needle-in-a-haystack problems that cost us substantial time and money, and it is really making a difference in our business.”
“As a reseller who constantly strives to exceed our clients’ expectations, we are extremely happy to be working with Coradiant,” said Hayes Drumwright, CEO of Trace|3, one of the industry’s fastest growing solution providers. “The TrueSight appliance helps our clients to monitor and analyze their Web application performance so they can understand and improve their customer’s online experience, which is rapidly becoming mission-critical to their success. TrueSight pioneers an emerging real-user Web monitoring category that nicely complements products from other Trace|3 partners like F5, and our business with Coradiant is growing rapidly as more and more companies realize how important it is for them to maximize their user’s online experience.”
Product Details
TrueSight TS-520 uses Coradiant’s proven Transparent Session Extractor (TSX) engine to monitor and collect user sessions, in real-time. It shows performance and availability problems as they occur while gathering and analyzing detailed forensic information to find and fix problems quickly. Watchpoints™ technology pares down thousands of transactions a second pertaining to specific users, sites, functions, infrastructure elements, or parts of the Internet, making it possible to generate a variety of reports on user satisfaction, capacity, availability, and service levels. User-session visibility is provided by the TS-520’s Session Snapshot Browser, which also delivers powerful incident drill-down capabilities. Onboard analytical tools are used to quickly isolate common causes of problems, and a seamlessly integrated Web-based interface makes it easy to review all vital information and resolve complex problems. The fully-contained, drop-in platform immediately reports useful data without costly integration efforts or dependence on any other devices, software, or the support of specialized IT consultants.
Coradiant’s TrueAdvantage Program
Coradiant also has expanded its TrueAdvantage channel partner program to provide additional reseller support. Program enhancements include financial incentives for partners’ first TS-520 sales, as well as a reseller partner portal that provides access to sales tools, deal registration and other important information. Coradiant also offers monthly technical web training, a promotional giveaway campaign, a partner newsletter, and an annual partner summit for participants in its TrueAdvantage program.
Pricing and Availability
The TrueSight TS-520 will be available exclusively through select resellers and is shipping now. TrueSight TS-520 is a 2-Rack-Unit appliance with 4 capture ports. The TS-520 is priced at $44,950.
TrueSight is compatible with any HTTP-based application platform, including Microsoft IIS, WebSphere, WebLogic, Siebel, Lotus, Oracle, Sun ONE, and PeopleSoft. It integrates with any SNMP V1, V2c or V3-aware enterprise management systems including IBM Tivoli, ProactiveNet, HP OpenView, BMC PATROL, Concord, NetIQ, and Mercury Interactive Topaz. TrueSight works with network taps and mirroring functions from all leading vendors including F5 Networks, Cisco Systems, Extreme Networks, Nortel Networks, Fluke, and NetOptics.
About Coradiant
Coradiant’s unique, user-centric approach to data center performance monitoring quickly delivers accurate operational information in business-relevant formats. The company’s award winning technology gives IT operations and network managers a real-time understanding of the user’s web experience without the complexity, cost and risk of traditional performance management approaches. For more information please see www.coradiant.com.
Coradiant, Inc., TrueSight, and Watchpoint, are trademarks of Coradiant, Inc. All rights reserved. Other company’s marks are trademarks of their respective companies.
