OutStart, the leading provider of software solutions for learning and knowledge-sharing, and eVergance, the leader in end-to-end consulting services for CRM optimization and Web self-service, today announced they have entered into a strategic alliance. eVergance will become an OutStart Service Partner providing strategic consulting and implementation services for OutStart eKnowledge initiatives for OutStart customers and prospects.
“eVergance is pleased to partner with OutStart, the eKnowledge product leader. Together we will deliver solutions that enable practical, highly effective knowledge solutions,” said Chad Wolf, president and co-founder, eVergance. “Focused on tapping into the power of community and expertise, no matter where it lies, eKnowledge fits our vision for the future of knowledge delivery and CRM v.2. With this alliance, we now have the ability to bring both additional software capabilities from OutStart as well as some exciting new thinking about collaboration and learning to the industries we serve.”
OutStart values the powerful combination of strategic vision and tremendous practical implementation experience that eVergance brings to the table. Merging the expertise of both organizations will help customers and prospects develop an effective learning and knowledge management strategy.
“eVergance possesses the strategy and experience necessary to deliver customers cutting edge knowledge-sharing strategies and implementations. We are thrilled to certify eVergance to implement our eKnowledge solutions,” said Massood Zarrabian, CEO of OutStart. “By marrying their consultancy expertise with our leading edge eKnowledge software, we create a powerful combination for current and potential customers that are looking to fully leverage all vital company information and meet their ever-growing business goals.”
About eVergance
eVergance is a management consulting and systems integration firm offering end-to-end consulting services for CRM optimization and Web self-service. With extensive contact center, knowledge management and strategic planning experience, eVergance offers a practical, balanced approach that delivers exceptional results. Founded in 2002, eVergance has helped nearly 100 clients enhance their customer experience and deliver organizational value. The firm’s clients include innovators and industry leaders such as American Express, AmSouth Bank, Ascension Health, Business Objects, Ford, H&R Block, Novell, Qwest, and Sprint. eVergance has offices in Boston, MA and Denver, CO, and is headquartered in Overland Park, KS, and can be found on the Web at www.eVergance.com.
About OutStart
OutStart eKnowledge software powers formal and on-demand learning, knowledge sharing and community/expert collaboration solutions that enable knowledge workers – employees, partners, and customers – to perform their roles far more efficiently and effectively. Customers like Empire BlueCross BlueShield, Tweeter, ING, Sara Lee, Steelcase, the U.S. Navy, Verizon, AgustaWestland and Unilever rely on OutStart to increase individual and organizational performance, improve knowledge transfer and lower operating costs. Headquartered in Boston, Mass., OutStart has offices throughout the US and Europe and can be found on the Web at www.outstart.com .
