OutStart Announces Participate v2007

OutStart, the leading provider of eKnowledge software solutions for learning and knowledge sharing, today announced v2007 of OutStart Participate. Bringing together Web 2.0 technologies, v2007 enables workers to move to a more collaborative, community-based environment that delivers relevant, accurate knowledge without requiring employees to step out of their every day job functions. Knowledge changes so rapidly, and is distributed so broadly that traditional approaches for dealing with it are no longer sufficient. Web 2.0 capabilities enable workers to network, collaborate, and create knowledge, but without proper integration, they pose a knowledge sharing challenge. Participate ties together all its ‘channels’ so that knowledge shared once, regardless of its origin, is captured and made available across the entire system — eliminating the separate knowledge silos created when Web 2.0, or any technologies are deployed separately. Participate v2007 is an integrated suite of capabilities including communities, expertise exchanges, Wikis, private messaging, and expert events. It encourages social networking interactions that connect people (experts and peers) and allows them to easily share knowledge, collaborate to create new knowledge, organically capture knowledge — turning ad hoc communications into re-usable knowledge, and enables broad, simple knowledge contribution. Additionally, Participate fits into users’ daily work routines as knowledge can be shared and contributed using every day tools such as MS Outlook and Word. “We are a training services provider whose charter is to help IT organizations drive innovation, productivity, and effectiveness at all levels,” said George Cohlmia, CEO, Leaderquest. “Increasingly, IT workers need “at your fingertips” knowledge – the kind that comes from quick, relevant answers in seconds or minutes rather than hours or days. Outstart Participate is the ideal solution for enabling this kind of rapid knowledge transfer.” “With the support of a broad range of dedicated, visionary customers, many years of practical experience and technological innovation, we’ve enhanced Participate v2007 to keep it at the leading edge of the emerging collaboration and social software market.,” said Massood Zarrabian, CEO and president of OutStart. “As always, we thank our customers for their on-going support.” With Participate v2007 companies can: 1. Increase productivity and effectiveness by providing employees with just-in-time access to knowledge as they perform a task.
2. Tie into existing CRM solutions including Salesforce.com and others.
3. Connect to other existing information sources, such as transactional systems, document repositories as well as intranet and Internet sites to access the breadth of available knowledge
4. Improve the performance of a distributed workforce by overcoming organizational and geographical barriers to information flow.
5. Protect organizational knowledge as workers change jobs or retire.
6. Enhance sales performance by sharing experiential strategies, tips and tricks throughout the sales cycle.
7. Market products faster by encouraging the free-flow of ideas and innovations and organically capturing the suggestions.
8. Improve service by enabling collaboration between customers & employees as well as customer to customer
Availability
OutStart Participate V2007 is immediately available and can be deployed in either a hosted or enterprise model with flexible pricing to meet a wide variety of customer requirements. OutStart Collaborative KM capabilities are also available in two OutStart on-demand solutions: OutStart TrainingEdge.com and OutStart SellingEdge.com. About OutStart
OutStart software powers formal and on-demand learning, knowledge sharing and community/expert collaboration solutions that enable knowledge workers – employees, partners, and customers – to perform their roles far more efficiently and effectively. AgustaWestland, Autodesk, British Telecom, CVS Caremark, the US Navy, Verizon Wireless and others rely on OutStart to increase individual and organizational performance, improve knowledge transfer and lower operating costs. Located in Boston, Mass., OutStart has offices throughout the U.S. and Europe and can be found on the web at www.outstart.com.