Coradiant, Inc., the leader in User Performance Management equipment, today announced a version of its award-winning TrueSight Real-User Monitoring appliance specifically tailored to the Blackboard Academic SuiteTM. Using TrueSight, IT administrators who run Blackboard applications find and fix online problems quickly, while ensuring excellent user experiences for students and faculty. TrueSight integrates seamlessly with Blackboard applications and provides real-user data to detect problems immediately so they may be resolved quickly. By detecting a problem as soon as a single user experiences it, and capturing the detail needed to identify and reproduce it, TrueSight Real-User Monitoring dramatically reduces repair time and increases the usability of applications. The configuration pack is available now, without additional charge, and features:
Hundreds of predefined filter templates
Preconfigured Watchpoints for major subsystems
Error detection preconfigured for custom Blackboard errors
Classification of Blackboard Academic Suite and Vista users
Classification of course IDs
“Blackboard has had tremendous success managing the Quality-of-Experience of our hosted implementations of the Blackboard Academic Suite using Coradiants Real-User Monitoring appliances. We are now able to keep a critical, constant watch on how learning applications are being delivered to students and to members of the academic community,” said Steve Feldman, director, software performance engineering and architecture at Blackboard. “We recommend this ground-breaking capability to institutions that host their own Blackboard implementations.” “Coradiant dominates the ASP and SaaS solutions arena. The major providers, including Blackboard, all trust their quality of service metrics to Coradiant,” said Mike Chuli, president and COO of Coradiant. “When Blackboard wanted the leading solution for their customers on-premise requirements, they had only to look at their own hosted ASP solution and the initiatives underway with Coradiant.” About Coradiant Coradiant brings understanding to online user performance. Coradiants Real-User Monitoring equipment gives web operations teams the real-time insight into user experience that they need to find and fix problems quickly, and Performance Analytics turns detailed web transaction data into intuitive, real-time visualizations that are relevant across the entire organization. Coradiants award-winning Real-User Monitoring and Performance Analytics products are the first choice for customers in all online market segments. See Coradiant at www.coradiant.com.
