Coradiant Inc., an emerging leader in web performance management, today announced significant improvements in the way companies can handle the quality, cost and scalability of their web business systems with the latest release of its OutSight performance analysis technology. The solution differs substantially from traditional licensed shelfware approaches that are often plagued with complexity, high implementation costs, and risky, uncertain results. Coradiant’s non-intrusive approach delivered via a service model-dubbed “Collaborative Performance Management” (CPM) -is unique because it combines not only OutSight’s patent-pending analytical and visualization engine, but also a staffed 24/7 performance management center and a hosted performance network of analytical systems to maximize return on infrastructure.
“We started building our OutSight system after years of research into the way people run web-based systems,” said Alistair A. Croll, Coradiant’s co-founder and Chief Strategy Officer. “Clients tell us they’re fed up with risky, costly, time-consuming software. Capacity, availability, service quality and cost controls are at the top of IT managers’ lists these days, and our CPM solutions dramatically lower the time, effort and capital involved in finding, analyzing and correcting errors or inefficiencies in Internet infrastructure.”
“Coradiant’s solid technology has always been at the leading edge of the industry,” said Andy Schroepfer, President of Tier1 Research. “With the significant new features of this release, the company is delivering on its promise of truly collaborative performance management solutions.”
About the OutSight Performance Network
Using the OutSight Performance Network, Coradiant and its clients work together to quickly identify performance bottlenecks, potential problems, and opportunities for enhancements across an entire web business infrastructure.
The OutSight Performance Network is a complete service, not just a software tool, yet can be deployed, configured and effective in under an hour, delivering actionable information in days. It consists of performance testing clusters and dedicated performance analyzers that look at a web system from multiple vantage points, and is engineered to install quickly and smoothly, without the costs and risks associated with a software integration effort. It transparently gathers deep health, performance, and user experience information into a highly customizable collaborative portal for real-time analysis by Coradiant’s team of infrastructure and application performance experts that respond to, escalate and investigate incidents. The results are immediate performance improvements, cost management and capacity optimization.
Major additions to OutSight’s technology include:
- A collaboration model: allows clients to share incidents and views with Coradiant’s performance management center, speeding problem resolution and streamlining workflow.
- “Business lens” analytics: allows anyone to apply context-sensitive filters and weights to information, effectively “teaching” OutSight what matters to a particular customer. Marketing teams might be concerned about user experience, while operators worry about uptime, engineers about application stability, and financial teams about utilization and SLA compliance. The Business Lenses let each of them view the data through their own eyes.
- Consolidated real-time visualization: lets Coradiant and its clients construct dashboard views that summarize key information-such as application performance, system errors, business metrics, or user satisfaction. All views can be shared, edited, and easily published across the performance network between organizations.
Success with the CPM solution
In a number of recent engagements, Coradiant’s innovative approach has resulted in a substantial increase in performance and capacity without requiring investment in additional tools, staff, or equipment. In one recent case, Coradiant was able to more than triple the capacity of a web system and allow a major e-tailer to thrive under tremendous traffic loads while deferring further software purchases-saving the company hundreds of thousands of dollars. For other clients, the OutSight Performance Network has dramatically lowered the time, effort and capital involved in finding, analyzing, and correcting errors or inefficiencies in Internet infrastructure and has helped financial services firms dramatically reduce operating expenses while improving service quality.
Coradiant’s OutSight technology also plays an important role in the certification of Application Service Provider (ASP) offerings for Fortune 500 companies. For Staffing Management Solution leader Recruitsoft, Inc., Coradiant helps to prepare the company’s large enterprise clients to use Recruitsoft’s applications. “We’ve been a Coradiant client for more than two years,” said Andre Lafrance, Systems Architect at Recruitsoft. “Coradiant’s technical knowledge and market-leading set of performance technologies contribute to our leading performance rates. Their solution is the right blend of tools, people, and processes.”
About Coradiant
Coradiant Inc., founded in 1997, is a leader in Collaborative Performance Management (CPM) solutions focused on optimizing complex online systems. Clients enjoy improved system capacity while meeting service goals and cutting costs. Coradiant’s flagship technology, the OutSight Performance Network, is a comprehensive, transparent solution that uses patent-pending analytics and visualization technology to boost web performance. Coradiant is headquartered in Boston, Massachusetts with offices and facilities in Silicon Valley, New York, and Montreal, Canada. For more information visit www.coradiant.com or call 1-877-731-7277 in North America.
