Coradiant, Inc. announced that Partners HealthCare joins a growing list of leading online providers in deploying Coradiant’s Web.I TM Performance Analytics products. Coradiant’s Web.I brings the power and flexibility of Business Intelligence (BI) technology to the challenges of web operations. Web.I provides exceptional visibility into the online user experience, and helps deliver error-free, high-quality web applications to Partners HealthCare’s customers and users.
“As our network continues to grow, we are ensuring that we can deliver a superior online experience, with timely, accurate information about our services, to our patients and members,” said Christopher Kelly, manager, Web Infrastructure Team, Partners HealthCare. “Coradiant easily integrates with our existing web infrastructure and provides security and privacy of information. Web.I gives our IT staff the ability to roll-up the details and share reports on performance per customer that are easy to interpret. As a result, we are able to manage customer service-levels and share the customer’s experience with stakeholders.”
Partners chose Coradiant’s Web.I Performance Analytics equipment because of Coradiant’s ability to deliver interactive dashboards, powerful analysis, and executive-level visualization so that all stakeholders within Partners HealthCare could understand the end user experience. Web.I quickly integrated with the existing infrastructure, without any changes to the site and brought results almost immediately.
About Coradiant
Coradiant is the leading manufacturer of User Performance Management equipment, and brings understanding to online user performance. Coradiant’s Real-User Monitoring gives web operations teams the real-time insight into user experience that they need to find and fix problems quickly, and Performance Analytics turns detailed web transaction data into intuitive, real-time visualizations that are relevant across the entire organization.
The company’s award-winning Real-User Monitoring and Performance Analytics products are the first choice for customers in all online market segments, from large-scale public sites to enterprise web portals. Coradiant’s management team and top-tier investors have extensive experience and success in the data center products category. To learn more about Coradiant and User Performance Management see www.coradiant.com.
